Privacy policy and cookies
The website planetafilou.com is the property of Casa-jardin Filou. We have adopted this Privacy Policy, which sets out how we process information collected on this website and provides the reasons why we collect certain data. You should therefore read this Privacy Policy before using this website.
We take care of your personal data and are committed to ensuring its confidentiality and security.
Personal information we collect:
When you visit our website we automatically collect certain information about your device, including information about your web browser, IP address or time zone. In addition, as you browse, we collect information about how you interact. We refer to this automatically collected information as "Device Information".
Why and how do we process your data?
We process only the minimum data to the extent necessary to maintain the website and, if applicable and if you have given us permission, to communicate with you. Automatically collected information is used only to identify potential cases of abuse and to establish statistical information about the use of the website. This statistical information is not aggregated in such a way as to identify any particular user.
You can visit the site without telling us who you are or revealing any information by which someone can identify you as a specific person.
The personal data that you voluntarily provide us with by any means (website, e-mail, paper forms, and/or any other document) will be included in a file owned by us. We will process the information provided by interested parties in order to send promotional communications to inform you about our services, offers, promotions and articles or content (newsletter, e-book), which may be of interest to you, by electronic means (e-mail, SMS, Whatsapp) and/or telephone.
Your rights:
If you are a European resident, you have the following rights in relation to your personal data:
- The right to information about them.
- The right of access.
- The right to rectification.
- The right to erase.
- The right to restrict prosecution.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision-making and profiling.
If you wish to exercise this right, please let us know via the contact information.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that may collect personal information.
Information security:
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorised access, use, alteration and disclosure of personal data under your control and custody. However, transmission of data over the Internet or wireless networks cannot be guaranteed.
Legal disclosure:
We will not disclose any information we collect, use or receive unless required to do so by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you wish to get in touch you can send us an email to casajardinfilou@gmail.com.
Cookie Policy
Cookies are used on this website to provide you with a better browsing experience and to enable us to obtain user statistics and improve the browsing experience on our website.
You can prevent the downloading of cookies through your browser settings, preventing cookies from being stored on your device.
We do not use any personal information from cookies, only general visitor statistics.
According to the terms included in article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, if you continue browsing, you will be giving your consent to the use of the aforementioned mechanisms.
Responsible Entity
The entity responsible for the collection, processing and use of your personal data within the meaning of the Personal Data Protection Act is Casa-jardin Filou.
What are cookies?
Cookies are a set of data that a server deposits in the user's browser to collect standard Internet log information and information on the behaviour of visitors to a website. In other words, they are small text files that are stored on the computer's hard drive and are used to identify the user when he/she connects to the website again. Their purpose is to record the user's visit and to store certain information. Their use is common and frequent on the web as they allow pages to function more efficiently and achieve greater personalisation and analysis of user behaviour.
What types of cookies are there?
The cookies used on our website are session and third-party cookies, and allow us to store and access information relating to language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyse the activity carried out, with the aim of introducing improvements and providing our services in a more efficient and personalised manner.
Cookies, depending on their permanence, can be divided into session or permanent cookies. Those that expire when the user closes the browser. Those that expire depending on when the purpose for which they are used is fulfilled (for example, for the user to remain identified in the services of this website) or when they are manually deleted.
| Name | Type | Expiry | Purpose | Class |
| __utma | From Third Parties (Google Analytics) | 2 years | Used to distinguish users and sessions. | Non-Exempt |
| __utmb | From Third Parties (Google Analytics) | 30 minutes | Used to determine new sessions or visits | Non-Exempt |
| __utmc | From Third Parties (Google Analytics) | At the end of the session | Configured for use with Urchin | Non-Exempt |
| __utmz | From Third Parties (Google Analytics) | 6 months | Stores the origin or campaign that explains how the user arrived at the site | Non-Exempt |
In addition, depending on their purpose, cookies can be classified as follows:
Performance cookies
This type of Cookie remembers your preferences for the tools found in the services, so you do not have to reconfigure the service each time you visit. By way of example, this type of cookie includes: Volume settings for video or sound players. Video streaming speeds that are compatible with your browser. Items saved in the "shopping cart" in e-commerce services such as shops.
Geo-location cookies
These cookies are used to find out what country you are in when you request a service. This cookie is completely anonymous, and is only used to help target content to your location.
Registration Cookies
Registration cookies are generated once the user has registered or subsequently logged in, and are used to identify you in the services for the following purposes:
Keep the user identified so that, if you close a service, the browser or the computer and at another time or another day re-enter that service, you will continue to be identified, thus facilitating your browsing without having to identify yourself again. This functionality can be deleted if the user clicks on the [close session] function, so that this cookie is deleted and the next time the user enters the service they will have to log in to be identified.
Check whether the user is authorised to access certain services, e.g. to participate in a competition.
Additionally, some services may use connectors with social networks such as Facebook or Twitter. When the user registers for a service with credentials from a social network, he/she authorises the social network to store a persistent Cookie that remembers his/her identity and grants access to the services until it expires. The user can delete this Cookie and revoke access to the services through social networks by updating their preferences on the specific social network.
Analytics cookies
Each time a user visits a service, a tool from an external provider generates an analytical cookie on the user's computer. This cookie, which is only generated during the visit, will be used in future visits to the services of our website to anonymously identify the visitor. The main objectives pursued are:
Allow anonymous identification of browsing users through the cookie (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
Identify anonymously the most visited content and therefore the most attractive to users Know whether the user who is accessing is new or a repeat visitor.
Important: Unless the user decides to register for a service on our website, the cookie will never be associated with any personal data that can identify you. These cookies will only be used for statistical purposes to help optimise the user experience on the site.
Advertising cookies
This type of cookies could allow to extend the information of the advertisements shown to each anonymous user in the services of a website. Among other things, they store the duration or frequency of display of advertising positions, interaction with them, or browsing patterns and/or user behaviour, as they help to create a profile of advertising interest. In this way, they make it possible to offer advertising related to the user's interests.
How can I disable cookies in my browser?
The different browsers can be configured to warn the user of the reception of cookies and, if desired, prevent their installation on the computer. Likewise, the user can check in their browser which cookies they have installed and their expiry date, and can delete them.
For more information, please refer to your browser's instructions and manuals:
For more information about managing cookies in Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
For more information on managing cookies in Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/cookies-frequently-asked-questions
For more information about managing cookies in Mozilla Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
For more information on managing cookies in Safari: http://www.apple.com/es/privacy/use-of-cookies/
For more information on how to manage cookies in Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
If you wish to stop being tracked by Google Analytics please visit: http://tools.google.com/dlpage/gaoptout
To find out more about cookies
You can learn more about online behavioural advertising and online privacy at the following link: http://www.youronlinechoices.com/es/
Google Analytics data protection: http://www.google.com/analytics/learn/privacy.html
How Google Analytics uses cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es#analyticsjs
Updates and changes to the privacy/cookie policy
Our website may modify this Cookies Policy in accordance with legislative or regulatory requirements, or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, for which reason users are advised to visit it periodically.
When significant changes are made to this Cookie Policy, these will be communicated to users via the website.
