Accessibility statement
1. Accessibility statement FILOU GARDEN-HOUSE
CASA-JARDÍN FILOU is committed to making its website accessible, in accordance with the Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices.
This accessibility statement applies to the website planetafilou.com to which the declaration relates, as the case may be.
This website applies the requirements of the Standard UNE-EN 301549:2019considering the exceptions of RD 1112/2018.
The website is designed for viewing responsiveThe website is optimally displayed on tablet and mobile devices. On these devices it is optimised for viewing on the latest versions of "Chrome for mobile", "Firefox for mobile", "Safari mobile", "Opera Mini" and Android's native browser.
The latest review of accessibility has been carried out in April 2024.
2. Compliance status
This website is according to with RD 1112/2018.
Content complies with WCAG AA at the date of review.
Disproportionate burden
Not applicable.
Preparation of this accessibility statement
This statement was prepared on 8 April 2024.
The method used to prepare the declaration has been a self-assessment carried out by La Puput Gràfica Coop V.
Last revision of the declaration: 8 April 2024.
Remarks and contact details
You can make communications on accessibility requirements (article 10.2.a) of RD 1112/2018) such as, for example:
- To report any possible non-compliance by this website.
- Convey other difficulties in accessing content.
- Formulate any other query or suggestion for improvement relating to the accessibility of the website by sending an e-mail to casajardinfilou@gmail.com.
You can submit:
- A complaint regarding compliance with the requirements of RD 1112/2018
- A request for accessible information relating to:
- Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.
- Content that is exempt from accessibility requirements because it imposes a disproportionate burden.
The request for accessible information must clearly state the facts, reasons and request, so as to establish that the request is reasonable and legitimate.
Communications, complaints and requests for accessible information will be received and processed by Casa-jardín Filou. If, once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision taken, or the response does not meet the requirements set out in article 12.5, the person concerned may initiate a complaint. A complaint may also be lodged if a reply has not been received within twenty working days. The complaint may be submitted through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformationas well as the other options set out in Law 39/ 2015, of 1 October, on the Common Administrative Procedure for Public Administrations. Complaints will be received and processed by the Subdirectorate General for the Inspection of Services of the Ministry.
